Laura, from Horsham:
So we decided to call in Abbey Boiler for a repair job. They’re a boiler service company that we’d seen their vans around in the local community - Horsham, and West Sussex.
Our boiler has been a good servant to us in our family.
We’ve had the same one since we moved into our property about eight years ago. It’s a bit outdated, but it’s always done the job well and without complaint, until now just as the weather has got cold.
One chilly evening about a week ago, we turned the heating on to give us a bit of warmth whilst watching television. There was a really big rumbling sound for the first time. It sounded like a kettle boiling extremely loudly. We’d heard the sound moderately a few times before - but not to this extent.
We knew at this point, that it was time to call in a boiler repair specialist and give the boiler a full-service and a check.
So we called in Abbey Boiler Repairs, who are in Horsham and West Sussex.
When the boiler repair technician arrived, turned on the boiler, and heard the noise - he immediately knew what the issue was - kettling. He explained to us that there was a build-up of limescale and sludge in the system. It causes the system to work harder as it pushes water around the house. The water can overheat - causing it to steam and boil - thus the sound.
The Abbey Boiler Repair specialist explained that the kettling can be resolved with a full-system flush. It was advisable because the system wouldn’t be running optimally otherwise and would simply cause our energy bills to be higher and the system itself would deteriorate quicker. So it was an easy decision.
The system was flushed and we got a full boiler servicing from Abbey Boilers. We’re extremely happy with the service that we experienced using Abbey Boilers and we’ll be using them again in the future for a regular service.
Their prices were fair and the customer service and workmanship were exceptional. We’ve even recommended Abbey Boiler Repair Services who are in Horsham and West Sussex to some of our friends and family. This is something we certainly wouldn’t do likely.
Family friends of ours were having similar issues with their boiler. They claimed to hear the same sounds like a kettle boiling when the heating started. We explained what we thought it might be and passed them Abbey Boiler Repairs number.
The true pros they are, the Abbey Boiler specialist immediately identified the problem as being something different from our boiler issue. Our friends had a slightly different noise, more like gurgling and banging. The specialist knew that this was because of trapped air pockets in the system - and was able to resolve the issues swiftly.
Abbey Boiler Repair Services, in Horsham and West Sussex, have definitely been getting more popular around our area. We’re constantly seeing their little vans out and about so we know that people in the local community must also be quite happy with the boiler repair emergency callouts and services that they are providing.